Booking Info

Everything you need before confirming your stay at Familytime.

How do I reserve a room?

Use our booking form to share your travel dates, guest count, and preferred room. Our team will confirm availability and next steps.

Which rooms can I request?

You can ask about Mango, Maracuyá, Lulo, Pitaya, Coco, and Guanábana rooms, depending on availability for your dates.

Can I book for families?

Yes. Familytime is designed for memorable group and family stays, and we can help guide you to the best room option.

What is your cancellation policy?

Cancellation terms may vary by season or package. Please review the details shared during confirmation before completing payment.

Do you offer special experiences?

Yes. You can ask about immersive stays, dining, and on-site experiences when submitting your reservation request.

How far in advance should I book?

We recommend booking early for weekends, holidays, and peak travel periods to secure your preferred fruit-inspired room.

Browse our fruit-inspired spaces and find the one that fits your next Colombia getaway.

Explore Rooms